When you write excellent dialogue, you will simultaneously sharpen the rest of your narrative tools. When you write clunky dialogue, however, it’s unlikely readers will be able to engage with the story on any level.
Happily, dialogue is usually one of the most enjoyable and intuitive parts of writing narrative fiction. We all do dialogue research every single day: we all talk; we all listen. The only trick is to do it consciously, to learn to understand the rhythms and intents of real-life dialogue, and then to strip it down to its most purposeful core on the page.
That last is the hard part.
5 Clunky Dialogue Mistakes to Avoid
Writers sometimes trip themselves up by overthinking their dialogue (and, yeah, sometimes by not thinking about it at all). Instead of creating a natural flow that is always meaningful, without being too obvious, writers sometimes slide into overly stiff and awkward constructions, in which the dialogue separates from the rest of the narrative like oil on water.
If you can avoid the following five clunky dialogue mistakes, you’ll be well on your way to writing a seamless and engaging narrative that showcases a strong and professional voice.
1. Clunky Dialogue Is Too Formal
Formal characters should speak with formality:
“Greetings, madam, I would like to inform you that Mr. Martin telephoned during your absence.”
This is characterization. However, the characterization necessary to accurately bring to life most people will not reflect this kind of stultifying formality. Very few of us talk this way. We mumble, we garble, we chop our sentences in half, leaving subjects and sometimes even predicates to be understood by implication.
For example:
“Yo, that dude—what’s his name?—Martin—he called while you were gone.”
Or just:
“Hey, Martin called.”
Rule of Thumb:
Examine every line of dialogue. Can you shorten it? Can you chop off the beginning or the end, so it’s less formal? Can you turn “please pass the salt” into “pass the salt”? Or even just “salt”? This won’t work for every line, of course, since it can quickly contribute to a choppy feel. But sprinkling a nice mix of informal sentences into your dialogue will immediately spice up the entire conversation.
2. Clunky Dialogue Is Unsurprising
Good dialogue should be unexpected. It shouldn’t be:
“I love you!”
[wait for it…]
“I love you too!”
If readers can anticipate exactly how your characters will respond in any given situation, then it’s time to up the ante.
Dialogue provides context. It’s the most important outward aspect of your character. But there’s so much more to people than what they show the world (consciously or unconsciously). There’s a whole wealth of unseen subtext inside them—motivations, fears, lies, hopes, confusions, plans. If a character’s dialogue is always a perfect representation of that character’s inner self, then what you have is both unsurprising and on-the-nose.
It’s boring. Readers don’t want dialogue to be an explanation of your character. Rather, they want the dialogue to be a window in the character’s deeper and much more surprising self. They want to learn things about your character—and they can’t learn anything unless the occasional dichotomy between dialogue and intent offers the surprise of new revelations.
For example, Princess Leia and Han Solo’s classic exchange:

Star Wars: The Empire Strikes Back (1980), 20th Century Fox.
Or [SPOILERS] the exceptional moment in Christopher Nolan’s excellent war film Dunkirk, in which a shellshocked soldier asks about a boy he shoved down the stairs while in a panic. He asks the boy’s friend if the boy is okay. The boy is not okay; the boy is dead. The angry, grieving friend looks at the desperate, broken soldier and pauses for a long beat. We expect him to say: “No, he’s not okay. He’s dead. You killed him.” But in one of the most understated moments of courage in the entire film, he instead speaks an ineffable gift: “He’s fine.”

Dunkirk (2017), Warner Bros.
Rule of Thumb:
Consider each conversational unit within your story. Can you identify at least one surprising moment in each exchange? If not, look for a place where one of your characters can respond in an entirely unexpected way. Don’t allow yourself to write the first response that comes to mind. Instead, dig deeper for the second or third idea—lines of dialogue readers won’t anticipate.
3. Clunky Dialogue Makes All Characters Sound the Same
When dialogue falls prey to the previous two mistakes, it often succumbs to the third problem of “voiceless” characters. Not only do the characters all sound overly formal and on-the-nose, they also all sound the same. You could pull a line of dialogue from anywhere in the book and have no clear idea which character was doing the talking.
For example:
“Good morning, dear. I thought I would go to the grocery store today.”
“That’s an excellent idea. Please get some milk while you’re there. And do you need anything, Junior?”
“Yes, please, I’d appreciate a chocolate bar.”
Beyond the facts that they’re hungry and polite, do you learn anything about these people from this exchange? They sound like Cleaver clones—or, worse, robots.

Leave It to Beaver (1957-63), CBS, ABC.
Usually, the problem of indistinguishable character voices indicates deeper problems with the characterization itself. But one fixes the other. One of the best ways to characterize someone is via personalized dialogue.
Like this:
“Good morning, dear. I thought I would go the grocery store today.”
“Forgot the milk, didn’t you? I told you to write a list. I’m always telling you. Ain’t I always telling her that, Junior?”
“I want chocolate!”
Rule of Thumb:
Do a dialogue-only edit. Instead of reading your entire manuscript straight through, read just the dialogue. This will help you get a feel for the give and take of your different characters’ voices. You can then strip this technique down even further and do an edit of only one character’s dialogue. Pay attention to the consistency of his voice and, if pertinent, its evolution over the course of the story.
4. Clunky Dialogue Skips Character Reactions
Good dialogue isn’t about just the dialogue. Although dialogue can stand on its own to a large extent, it shouldn’t have to. Dialogue is just one part of the larger whole. It supports and is, in turn, supported by all the other narrative tools in your toolbag. One of the most important of these tools is your characters’ reactions—both external and internal.
Sometimes clunky dialogue is clunky not so much it’s problematic in itself, but because it’s forced to stand all on its own:
“Too much sauce?”
“Yeah. I mean, no. I—I just don’t think this is working out, Mark.”
“Eat your spaghetti.”
Seems awfully abrupt, doesn’t it? Mark’s either heartless or manipulative—those are the only two explanations for what seems to be a complete lack of reaction on his part.
But when you sow in a little meaningful internal narrative and a few action beats, everything changes:
Deidre toyed with her spaghetti.
I eyed her. “Too much sauce?”
“Yeah. I mean, no.” She looked up. Her eyes were slicked with unexpected tears. “I—I just don’t think this is working out, Mark.”
I waited a beat. There had to be more. This wasn’t working out? What was this? But I knew. Suddenly, the spaghetti sat heavy in my own gut.
I swallowed hard and reached across the table with my napkin to smudge the tear that had fallen down her cheek. “Eat your spaghetti.”
Rule of Thumb:
Sometimes it can be easy to get so absorbed in the back-and-forth of a smart dialogue exchange that you forget all about the sensory and internal aspects of the scene. Read through your dialogue carefully. Don’t read it out loud (although that’s a good technique for correcting some of the earlier problems). Read it in your head, just as your readers would, and try not to impose your own inflections on the words. Do they make sense as they stand? Or do they need a little help from the other techniques in your arsenal?
5. Clunky Dialogue Doesn’t Flow
Sometimes we have to write the dialogue before we can know what the conversation is about. And sometimes, especially if you’re an outliner, you already know what the conversation is about, but you have to write it first in order to find a natural way for characters to exchange the necessary information. Either way, authors sometime unintentionally end up with dialogue that does not evolve naturally from one subject to the next.
It could be the causal link between subjects is unclear:
“I have to take Patty out to dinner tonight.”
“That’s awesome. Did you hear about the Clownface Murders?”
Or it could be the conversation scrambles its topics—discussing one thing without resolving it, moving onto something else, then circling back to the first thing:
“You wanna tell me why the DA’s office is totally mum about these murders?”
“Sure, I’d be happy to tell you—as soon as you tell me why you stood me up last night?”
“I had to work. I left you message.”
[And then the relationship aspect of the conversation goes on for half a page, transitions to a discussion of work plans for the next day, and then circles back to the DA.]
Although good dialogue should not be so straightforward that it is either unrealistic or unsurprising, it should be reasonably streamlined. Group your conversational topics. Characters should never circle back to previous topics—unless the intent is deliberately ironic.
Rule of Thumb:
Take a second look at any lengthy dialogue exchange in your story. Divide the conversation into sections, and title each section with the conversational topic at hand. Is each topic complete unto itself in a way that naturally flows into the following topic? Or do you find the same topic scattered throughout the conversation? Do a little copy-and-paste sleight of hand to put all dialogue pertaining to the same topic in the same section. Then rework the back-and-forth of the conversation, so it all flows intuitively.
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Fixing clunky dialogue is one of the single best ways to give your manuscript a major facelift. Even better, it will help you increase your understanding of how to use any number of narrative techniques, including subtext, irony, word choice, and word economy. Have fun and start talkin’!
>>Click here to read more posts in the Most Common Writing Mistakes Series.
Wordplayers, tell me your opinion! What’s your best trick for avoiding clunky dialogue? Tell me in the comments!
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Well-summarized as always.
I like to think of dialog as everything a story can be without anything slowing it down– and so it’s all the tricks that make other writing work, at light-speed. Someone’s style comes direct from their personality with no limits on that clarity except how we ourselves have our masks (which is why someone who doesn’t would be annoyingly on-the-nose). Anything can be mentioned, and any reaction turn into a powerful moment or a shocking revelation, because there’s nothing holding it back except the people themselves.
On reactions: I like to think of this as remembering the “movie” side of the story, that having so much to hear doesn’t mean those layers of seeing (and feeling) vanish. It’s a reverse of most other scenes, which can be all sight and have to remember to add sounds. (But, one of my favorite models is a good radio play, because like print it has to convey all the senses through one sense and deliver only one at a time: *creak* “Who’s there?” –and I saw…)
Dialog is where it can all happen in one line.
“I like to think of dialog as everything a story can be without anything slowing it down– and so it’s all the tricks that make other writing work, at light-speed.”
Excellent way of looking at it!
Being a trained professional flim/TV/VO actor and director for over 45 years has given me a leg up as an author. I do all dialogue in character out loud for each and every conversation in the story. It sounds right or it doesn’t.
In teaching my creative writing workshop, I’m appalled at the number of writers that never do any part of their story, much less the dialogue, out loud.
Nice! Writers are often encouraged to take acting lessons, but I can see how voice-acting, in particular, would be helpful. I know just learning how to narrate my podcasts has been helpful for me.
A simple rule of thumb from a writing buddy: Break up a monologue by having a character do something (or letting another character say or do something) after three short sentences.
A good rule of thumb. It’s like conversation in real life: we’re always interrupting each other and bouncing half-sentences off each other.
I was working on a scene of my own and helping edit a chapter for a friend where I did this. One character has a list of things to say. Stop. Don’t go. I’m sorry. I was teasing. Please come back. I suggested two at a time, then cut to the other character for reactions.
Sometimes actions are better than dialogue in situations like this. They provide manifold subtext.
I always have issues with dialogue beats. I tend to talk with my hands but getting my character to use theirs comes out nerdy. Envisioning appropriate expressions and actions that match or contradict the dialogue is not my forte.
I appreciate the reminder to surprise the user with unexpected responses in dialogue.
Yeah, I have the same problem–but with eyes. I’m always trying to somehow convey expression by describing a character’s eyes. Wrote a post about the problem here: Show What Your Character Is Feeling and Thinking (and Do It Like a Writer, Not a Director).
My book is 90% dialogue. It’s supposed to be transcripts of recordings. When I wrote the dialogue, my first thought was, would someone actually say this? If no, I either cut it or reworded it. I left some filler dialogue in, but that’s how people talk, and I wanted it to sound real. People din’t speak 100% grammatically correct English, so I wasn’t too worried about minor errors.
That’s smart! I’ve toyed with the idea of a doing a dialogue-only story myself.
Did a post a few years back on this subject. We’ve overlapped on some points. Here’s two more…The dreaded info dump (just saw a one-and-a-half-page dump in a book I reviewed) or when authors constantly make each character address each other by name. 🙂
One and a half pages? Yikes.
And, yeah, constant direct address is one of my pet peeves. We only ever call each other by name in real life for very specific reasons. Fictional dialogue should mirror that.
Good article, here is my samples of dialogue.
” hello, Leilani, ” Zane said as he put a strong hand in hers.
” hello, Zane, ” Leilani replied. ” I must go find six things that go with this talismans and some others,” she looked into his sea blue eyes with her sea green eyes.
“Where are the talismans?” He asked looking at her with sea blue eyes lovely.
Some times dialogue has been a challenge for me for my characters who are 117 years old equivalent to 17 years old act like a teenager.
Yes, the key to good dialogue is getting into the character’s mindset.
K.M strikes again with another brilliantly informative post!
I’ve always recited both my dialouge and descriptions out loud to myself, as it helps me find the right rhythm and natural flow of the words on the page, making sure everything sounds correct and reads smoothly.
I kinda *act* the part of a character, and say aloud the dialouge of a conversation the way the characters do, including all the subsequent movements and expressions (in private of course!) ?
I especially like the way you talk about the different nuances and subtleties in dialouge.
It’s our job as writers to reflect real life, and how characters speak, talk and express themselves is a big part of that. Accents can also play a key role in the individualism of characters.
That’s why it’s fascinating to sit in a cafe and listen to people’s conversation and word choices: you’re absorbing the real life dialouge of characters.
Although writing dialouge is usually one of my strong points, there are some great tips here to help me build upon and polish up my dialouge to an even greater level! Thank you K.M! ?
Like you, I love writing dialogue. It’s one of the most “alive” parts of good fiction.
Clunky Dialogue – I love it! well, the name, not the actual mixed up dialog. Here’s a way to remember – when I was a freshman in college (a commuter, living at home) I was invited to spend an evening with a group of other freshman.These girls shared a four student suite:
one from Brooklyn, NY,
another from Boston (high Boston like John Kerry) Massachusetts,
a third from the South, and the fourth from Rhode Island.
We had a speech test to see if any of us needed some work – these dear friends all were found to have “issues” but they were all regional American dialects.
Wait! Wait! There’s more! All four grandparents came different provinces in Italy … and they used to tease one another about the dialects.
Thanks KM, much to think about. Mary
Ah, that’s awesome. I wish I could hear them all in a movie. 😉
Hi K.M.,
I made my way here after reading your guest post about plot structuring at WriteHacked, and I appreciate the fact that you offer straightforward and practical advice in simple terms. This is stuff that is really helping me. Thanks for that. (Also props to the commenters above, there are a few great little dialog tips in this thread.)
As for dialog, as a New Yorker I get plenty of chances to eavesdrop between the subway and every day life in a place where you can hear hundreds of different accents and speaking styles.
My favorite prose stylists (Iain M. Banks, David Mitchell) happen to be my favorites when it comes to natural dialogue, and I don’t think that’s coincidental. These are authors who really pay attention to the way people speak — not just the words they choose to communicate, but also the rhythm of the language and inflection. There are ways to convey things like rhythm and inflection in print via strategic use of punctuation and italics, and it’s a great way to make dialog pop.
But basically it boils down to this: When you’re filling out your character sheet, think about the character’s geographic background, their social status and their age. Those three things are going to tell you a LOT about how your character speaks. From there it’s about staying true to their voice.
Agree. And writers *should* be good at understanding how people speak. Words are our business, right? We should understand the rhythms of speech better than anyone! 😀
Although I’ve improved on this a lot, it’s probably the side of writing I need to work on the most.
Pretty much all of my first drafts have clunky dialogue at the least. and I usually spend entire later edits focusing exclusively on the dialogue.
I’ve read or watched other podcasts/Vlogs/blogs that suggest no dialog at all for a first time novelist. What are your thoughts on that suggestion? I started with dialog and after reading that suggestion I stopped using dialog altogether. Is this bad advice for a first time writer?
Definitely disagree with this. Dialogue is an integral part of a story and is often the most enjoyable part for readers. It would be extremely difficult to sell a novel with no dialogue.
I found a nifty trick to determine whether my dialogue is working. I recruit someone who is not a strong reader to read the scene. A skilled actor can make any dialogue come alive, but if the dialogue still shines in the face of a few pauses, stutters, and stumbles, I keep it. If I start to cringe over how awkward and unnatural it sounds, the dialogue gets a chop or a rewrite.
I have one area in my book, that would be considered an info-dump, but, it is critical information about occurrences in a past life and explains the making of a key antagonist. I have split it up with actions and reactions, but sometimes a dialogue info dump is the only way to get the information to the reader. I haven’t found any other way to convey this info, so is this something that is ok to do? Or is it always a big no-no?
There are skillful ways to present info dumps that offer no problems. Check out this post: Most Common Writing Mistakes, Pt. 50: Info Dumps.
Timely article for me. I’ve just started writing a court case scene in my WIP. It’s all dialogue and somehow it’s supposed to be more ‘exciting’ than the crimes that triggered it. I’m beginning to think that only nerds will appreciate my book. Everyone else will be disappointed by the lack of violent mob justice and my obsession with laws and cultural norms.
Fine list, but don’t pick on Leave it to Beaver – corny or not, it’s one of the few sitcoms kids of all backgrounds consistently like, because most episodes teach them to be responsible for their actions. Most parents today do not know how to be responsible for their own actions, let alone their children.
P.S. Ward and June would instead say this about going to the store:
“Well, June, I’m going to the store. Did you want me to pick up a hamburgers for lunch?”
“No, dear. I thought we agreed to have frozen Chinese dinners for lunch.”
“Oh, but can’t the boys have Chinese and we can have hamburgers?”
“Dear, I thought just this morning you were quoting something about a house divided will fall?”
“On second thought, June, Chinese frozen dinners sounds fine.”
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That kind of banter was a common screenwriter technique used in most Beaver episodes.
Now I feel better : )
You have cleared my mind on whether I should present the most shocking revelations through dialogue, and your piece strengthened my will to do the same. No wonder, I was drawn to writing stories by dialogues; and for me, engaging dialogues are the best part of any story.
Thank you Katie!
That spaghetti scene was quite impressive! Short and sweet and hooking to be honest.
Just another reminder of how amazing your writing is!